Get your questions answered.
Helpful information about your Melody Benefits card.
Meet your Melody Benefits Card
How to register your Melody Benefits Card?
How to use your Melody Benefits Card!
Stock up on pharmacy essentials.
Pay with your Melody Benefits card!
FSA Eligible medical item
Athletic Braces & Support
Breast pumps & accessories
Blood glucose monitors & test strips
Blood pressure monitors
Children’s first aid
Contact lens solution
Denture cream & cleansers
Diabetes care accessories
Eye glass & lens accessories
First aid kits
First aid treatments & supplies
Hearing aid batteries
Home medical equipment
Heating pads & Wraps
Hot & cold packs
Medical Monitoring & testing devices
Motion sickness aids
Orthopedic & surgical supports
Pregnancy & fertility tests
Reading glasses & Magnifiers
Shoe insoles & inserts
Vaporizers & inhalers
Wheelchair & accessories
Find A Store Near You
Search For Eligible Products
What's my balance?
There’s 4 easy ways to check your balance:
- Register your account at melodybenefits.com/card to check your balance any time.
- Download the Melody Benefits app from the App Store or Google Play.
- Sign up for texts & Text “BAL” TO 97487
- Call us to hear your balance via automated phone service
How do I find my pin?
I lost my card, what do I do?
What is a claim? How do I submit one?
What are some of the eligible expenses; how can I check what mine are?
The benefits you get depends on the agency that you work for. To get a general breakdown of your benefits, give us a call at 833-372-2273.
Does my money roll over?
Watch our how-to videos.
Log in to your account to see your benefits.
Sign into your account to submit a claim and/or set up direct deposits. Or download the claim form and email it to email@example.com or fax it to 781-693-9531.
Log in to your account to see your balance.
The card expiration date is at the front of the card. MM/YY
Yes, the remaining balance will roll over month by month and year by year.
Go to www.melodybenefits.com/card and search for eligible products.
Go to www.melodybenefits.com/card and search for Find a store near you.
Start using it anywhere that accept card payments for eligible purchases.
Go to https://sig-is.org/programs/iias-merchant-certification – Store Locator – Put the zip code
Card will automatically activate on the first SWIPE when you use the card (It must be a swiping motion)
The system will automatically issue you a new card a month before your card expires. Eg. If your card expires 06/21 a new card will be issued to you in May 2021.
Make sure your address is updated or call us at 833-372-2273 to change your address if you moved recently.
Answer the 3 security questions and it will let you reset your password. If you don’t remember the answers, call us at 833-372-2273 and we will help you.
This card holds your wage parity benefits $ provided by your employer. All funds on this card are tax-free, so you can use 100% of it to pay for eligible expenses.
Generally, you will receive deposits once a month based on the hours you work in previous months.
To get an alert every time new $ are added to your card, follow the Register your account and sign up for Mobile Alerts
1. Call 833-372-2273 24/7 use your SSN to check your balance through the automated phone system
2. Log into your account at melodybenefits.com/card
3. Download the Melody Benefits app from the App Store or Google Play
4. Text ‘BAL’ to 97487 to get a text with your balance
No worries! Submit a claim and you’ll be reimbursed. To get reimbursed quicker, sign up for direct deposits.
1 year after the purchase was made.
Yes. If you need to file a claim, save all receipts for purchases made with your Melody Benefits card. Every receipt must show the merchant/provider name, service/item received, and purchase date and total.
No. If you have extra benefits $, it will roll from month to month and from year to year.
Act fast! Call 833-372-2273 or sign into your online account to report it immediately. We’ll deactivate your card and send you a new one right away.
Use your benefits FLEXIBLY. Shop brands you trust, pay with your benefits card
Did you know?
Melody Benefits always pays for eligible items. If your card wasn’t accepted, you can submit a claim and get reimbursed.